Had my Barclays Card disable today, had to call up and got forwarded to the fraud department, The women asked where did I bought a theatre movie ticket in January 2008? I said forgot, then she told me I fail the security question.
How Stupid, who's going to remember a one off small transaction half a year ago?
So I had to go to the bank and sort it out, wasted my whole lunch hour, just to be told it was to confirm a few tiny amounts payments, I asked what's the problem, they said it was just random security check.
Well at least it is OK now, I can continue registering and filling up my domain addiction.
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3 comments:
The bank intentions was to check whether it is being used by it's owner or someone else or they were kidding.
I think they were just wasting my time, how can you ask about something half an year ago?
Hi,
The bank is responsible for all transactions,so when there is fraud situation the bank will contact the owner and do some other necessary work.
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